Introduction
If your iPhone isn’t showing up in iTunes on your Windows PC, you’re not alone. This is a common issue — but luckily, it can be resolved quickly. Here are three effective solutions to fix iTunes not detecting iPhone issues on Windows.
Reinstall the iPhone Driver via Device Manager
Sometimes, outdated or corrupted drivers can prevent iTunes from recognizing your iPhone.
Steps:
- Press Windows + X → open Device Manager.
- Expand Portable Devices.
- Right-click Apple iPhone and choose Uninstall device.
- Disconnect and reconnect your iPhone using a USB cable. Windows will reinstall the driver automatically.
Uninstall Conflicting Apple Software
Certain versions of Apple Music, Apple Devices, or other Apple services from the Microsoft Store may interfere with iTunes detection.
Steps:
- Go to Control Panel > Programs > Programs and Features.
- Uninstall any of the following:
- Apple Music
- Apple Devices
- Apple Software Update
- Restart your PC after uninstallation.
Reinstall iTunes from Outside the Microsoft Store
The Microsoft Store version of iTunes often lacks Apple Mobile Device Support (AMDS) — a critical component for iPhone detection.
Steps:
- Uninstall the current iTunes version.
- Visit the following website and download the standalone iTunes installer (not from the Store)
- Install it. It will include AMDS automatically.
Frequently Asked Questions
Q1: Why doesn’t iTunes detect my iPhone on Windows 11 or 10?
A: It can be due to outdated drivers, missing AMDS, a faulty USB cable, or conflicting Apple software installed via the Microsoft Store.
Q2: What is Apple Mobile Device Support (AMDS)?
A: AMDS is a background service that allows iTunes to communicate with your iPhone. Without it, your device won’t be recognized.
Q3: Can a faulty cable cause iTunes not to detect my iPhone?
A: Yes, always use an original or certified Lightning cable. Cheap or damaged cables can cause detection issues.
Q4: Is it safe to uninstall iTunes and reinstall it from Apple’s site?
A: Absolutely. In fact, it’s recommended if you’re facing detection problems. The standalone installer includes all necessary components.
Conclusion
When iTunes doesn’t detect your iPhone on Windows, it can be frustrating — but not unfixable. Whether it’s a driver issue, conflicting software, or a missing support component, the three methods above are proven to solve the problem. Start with the simplest fix and move down the list. In most cases, one of these steps will get your iPhone recognized by iTunes in no time.
Still facing issues? Try switching USB ports, using a different cable, or restarting both your iPhone and PC.
