Introduction
Step-by-Step Solution
1. Download and Install iTunes (Important)
Before starting, make sure you have iTunes installed on your computer.
⚠️ Do not download iTunes from the Microsoft Store — it often causes issues.
👉 Download the official version directly from Apple’s website:
2. Reboot into Recovery Mode
Connect your iPhone to a computer with iTunes installed.
- iPhone 8 or later: Quickly press and release Volume Up, then Volume Down, and hold the Side button until the recovery mode screen appears.
- iPhone 7/7 Plus: Hold Volume Down + Power button together until recovery mode screen appears.
- iPhone 6s or earlier: Hold Home + Power button until the recovery mode screen shows.
3. Restore with iTunes
Once iTunes detects your iPhone in recovery mode, click Restore.
iTunes will download the latest iOS firmware and begin restoring your device.
4. Set Up Your iPhone
After the process completes and your iPhone reboots, you’ll see the setup screen.
You can now either restore from your iTunes backup or set up the iPhone as new.
Conclusion
If you’re locked out due to “iPhone Unavailable” or a forgotten password, restoring through iTunes is the most reliable fix. Although this process erases your data, you can easily recover everything if you have an iTunes or iCloud backup.
Frequently Asked Questions (FAQ)
1. Can I fix “iPhone Unavailable” without iTunes?
Yes, but most alternatives are paid tools. The official and free method is through iTunes.
2. Why shouldn’t I download iTunes from the Microsoft Store?
The Microsoft Store version of iTunes has compatibility issues and may not detect iPhones properly. Always download iTunes directly from Apple’s website.
3. Will restoring my iPhone erase all my data?
Yes. Restoring will completely erase your iPhone. However, you can recover your data if you have an iCloud or iTunes backup.
4. How long does the restore process take?
It usually takes between 15–30 minutes depending on your internet speed and device model, since iTunes needs to download the latest iOS firmware.